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Return & Refund Policy


Thanks for shopping at Joy of Oiling.

If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have [30] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or bank account (based upon your original method of payment). For credit card, you will receive the refund within a certain amount of days, depending on your card issuer's policies.  For online banking, you will be received the refund within 2 to 3 working days.    

Delivery
You will be responsible for paying for your own delivery costs for returning your item. Delivery costs are non-refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.